Here we present three videos — one showing a traditional approach to a first encounter between a physician and patient, the second showing a HOPE-informed approach to the same encounter, and a third with the actress who played the part of the patient reflecting on what these two approaches felt like to her. See if you can spot the differences, then use what you have learned to incorporate HOPE into your work with clients or patients. Click here for a blog post with more on these three videos (and thank you to Annika Linkenbach for playing the part of the patient in each video).